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Salesforce

The world's #1 enterprise CRM platform.

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What we love

  • Most customizable CRM ever
  • Massive AppExchange ecosystem
  • Enterprise compliance

What to watch

  • Notoriously expensive
  • Complex to administer (need a Salesforce admin)

Best for

Enterprise sales orgs needing extreme customization and Einstein AI.

Key features

  • Sales Cloud + Service Cloud + Marketing Cloud
  • Einstein AI
  • Lightning App Builder
  • AppExchange (10,000+ apps)
  • Flow (no-code automation)

What is Salesforce?

Salesforce is the leading enterprise CRM, with Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud, and a giant AppExchange ecosystem.

Who is it for?

Salesforce is a great fit for teams looking for a crm tool that fits the enterprise tier. It's especially loved by founders, BD teams, and agencies managing relationships at scale.

Key tags

CRMEnterpriseSales Engagement

How it compares

We curate Salesforce among the top CRM tools on saas.fyi. Browse all CRM tools to compare alternatives, or use the directory's search and filters to find a closer fit.

Pricing

from $25/user/mo. Pricing tier: Enterprise. Always confirm current pricing on the official site — SaaS pricing changes frequently.

Quick facts

  • Category: CRM
  • Pricing: Enterprise — from $25/user/mo
  • Website: salesforce.com
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