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Crisp

All-in-one customer messaging suite for SMBs.

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The Modern Customer Support Stack
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What we love

  • All-in-one (chat + helpdesk + KB)
  • Generous free tier
  • Affordable paid plans

What to watch

  • Less polished than Intercom
  • Limited at enterprise scale

Best for

SMBs wanting Intercom features at a fraction of the cost.

Key features

  • Live chat + chatbot
  • Shared inbox + helpdesk
  • Knowledge base
  • Co-browsing
  • MagicReply AI

What is Crisp?

Crisp combines live chat, shared inbox, knowledge base, CRM, and chatbots into an affordable suite for small businesses.

Who is it for?

Crisp is a great fit for teams looking for a customer support & feedback tool that fits the freemium tier. It's especially loved by support teams, PMs, and customer success leaders.

Key tags

Live ChatHelp DeskSMB

How it compares

We curate Crisp among the top Customer Support & Feedback tools on saas.fyi. Browse all Customer Support & Feedback tools to compare alternatives, or use the directory's search and filters to find a closer fit.

Pricing

Free, Pro $25/mo. Pricing tier: Freemium. Always confirm current pricing on the official site — SaaS pricing changes frequently.

Quick facts

  • Category: Customer Support & Feedback
  • Pricing: Freemium — Free, Pro $25/mo
  • Website: crisp.chat
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