What we love
- Strong feature prioritization
- Beautiful roadmaps
- AI features baked in
What to watch
- Premium pricing
- PM-specific (not for whole company)
Best for
Product managers running feedback-driven roadmaps at scale.
Key features
- Centralized customer feedback
- Prioritization scoring
- Roadmap + portals
- Productboard AI
- Integrations (Jira/Linear/Salesforce)
What is Productboard?
Productboard helps PMs prioritize features, capture customer feedback, and build outcome-driven roadmaps with AI insights.
Who is it for?
Productboard is a great fit for teams looking for a customer support & feedback tool that fits the freemium tier. It's especially loved by support teams, PMs, and customer success leaders.
Key tags
Product ManagementFeedbackRoadmap
How it compares
We curate Productboard among the top Customer Support & Feedback tools on saas.fyi. Browse all Customer Support & Feedback tools to compare alternatives, or use the directory's search and filters to find a closer fit.
Pricing
Free, Essentials $19/maker/mo. Pricing tier: Freemium. Always confirm current pricing on the official site — SaaS pricing changes frequently.
Quick facts
- Category: Customer Support & Feedback
- Pricing: Freemium — Free, Essentials $19/maker/mo
- Website: productboard.com